Privacy Policy

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Effective Date: June 18, 2026

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This Privacy Policy explains how Lange Sports Medicine and Physical Therapy ("we," "us," or "our") collects, uses, and safeguards information when you visit our website at https://langept.net or interact with our services. By using our website, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy should be read together with our Terms & Conditions of Use, available at https://langept.net/terms-conditions.

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Information We Collect

We may collect the following types of information:

  • Information you provide directly: Your name, telephone number, email address, mailing address, appointment details, and any information you choose to share when scheduling, requesting services, completing intake forms, or communicating with us.
  • Health-related information: Information you provide in connection with physical therapy, performance training, rehabilitation, or related services we offer.
  • Information collected automatically: When you visit our website, we may collect technical and usage information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits, primarily through cookies and similar technologies.
  • Communication information: Records of your communications with us, including phone calls, emails, web form submissions, and text messages you have consented to receive.

How Information Is Used

We use the information we collect to:

  • Provide, coordinate, and manage your care and the services you request.
  • Schedule appointments and send appointment reminders.
  • Send administrative and billing-related communications.
  • Respond to your questions, requests, and inquiries.
  • Operate, maintain, and improve our website and services.
  • Comply with applicable legal, regulatory, and professional obligations.

We do not use your information for marketing or promotional purposes.

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Lange Sports Medicine and Physical Therapy uses text messaging (SMS) solely for care coordination purposes. This includes appointment reminders and administrative and billing-related messages. We do not send marketing or promotional text messages of any kind.

Opt-In

You may opt in to receive text messages from us by checking the SMS consent checkbox on our website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages at any time. Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Carrier Disclaimer

Lange Sports Medicine and Physical Therapy is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our text messaging program is intended only for individuals who are 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Links to Terms & Conditions

For more information about the rules governing the use of our website and services, please review our Terms & Conditions of Use at https://langept.net/terms-conditions.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

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Information Sharing

We respect the confidentiality of your information and limit how it is shared:

  • We do not sell or rent your personal information to any party.
  • We do not share your mobile information with third parties for marketing purposes.
  • We may share information with trusted service providers who perform functions on our behalf, and only under confidentiality agreements that require them to protect your information.
  • We comply with applicable federal and state healthcare privacy laws governing the handling of your information.
  • We may disclose information when required to do so by law, regulation, legal process, or governmental request.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal and recordkeeping requirements.
  • Opt out of text messages at any time by replying STOP.

California residents may have additional rights regarding their personal information under applicable state law. To exercise any of these rights, please contact us using the information below.

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Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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Contact Information

Lange Sports Medicine and Physical Therapy, P.C.
4444 Lankershim Blvd. #108, North Hollywood, CA 91602
Phone: (630) 749-7772
Email: dylan@langept.net
Website: https://langept.net
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM Pacific Time

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